GENERAL POLICY
Soxa Marine company reserves the right to open wholesale accounts to legitimate marine businesses who maintain a proper business establishment and purchase in wholesale quantities.
We carefully screen all new Dealer applications to be certain they come from legitimate Dealers.
We reserve the right to refuse to sell to any account meeting or not meeting Dealer requirements. Possession of this catalog does not constitute an offer to sell if without our confirm.
SHIPPING
All packages are shipped Standard Ground Shipping by default unless other arrangements are made. Orders received by 5:00 PM will be shipped the same day. However, orders placed after 5:00 PM will not ship until the following business day. In the case of a back-order or substitution, customer service will attempt to reach you via telephone. Please contact us immediately if your order is incomplete, damaged, or lost in transit.
A replacement will be sent at no additional cost if Soxa Marine or shipping carrier is at fault. The return policy may be applied to any order refused or canceled after shipment.
Shipping standards do not apply to failures caused by conditions beyond Soxa Marine’s control including, but not limited to, acts of God, riots, strikes, labor disputes, or disruptions in communication or transportation networks.
TERMS
Soxa Marine accepts COD, Visa, Mastercard, American Express & Discover or ACH (Electronic Check) for payment. There is no minimum order required to place an order.
RETURNS
If you are not satisfi ed for any reason, you must email for a return authorization within 15 days of purchase date for a full refund. All returns must be made within 30 days of the purchase date and all returned merchandise must be in the original package in good resalable condition.
Soxa Marine Limited Warranty
Soxa Marine warrants the products it produces to be free from defects in materials or workmanship under normal use for a period of ninety (90) days after the date of original purchase. If in this ninety (90) day period a defect in the product should occur, the product may be returned for replacement, free of charge. Your sole remedy in the event of a defect in a product is limited to replacement of the product as provided above. Except as expressly provided above, Soxa Marine makes no warranties, either express or implied, with respect to consequential damages arising out of or in connection with the product. Income, profi t or losses sustained as the result of injury (including death) to any person, or loss of or damage to property. Installation of these parts could adversely aff ect the motor manufacturers warranty coverage.
